FAQ

1: What is your main product ?

Many kinds of Monochrome lcd,tft lcd,e-ink display, oled display

2: What is your quality guarantee policy?

6-12 months gurantee for all goods from Focus.

3. Long Term Continuity Supply Warranty

We understand you probably worry whether we still offer the display after your long development time.EastRising gives the promise to every
customer to every product we sell on this web store. We promise the long terms continuity supply and would never end supply.Some controller
IC may stop the production,we’ll try our efforts to find the completely compatible ones.If the equivalent is unavailable, we’ll make the new
tooling and use the most similar IC as replacement.So you don't have to worry even your research time is very long.

4. What is covered under warranty and for how long?

All products are covered under our limited warranty, which provides all products are free of functional defects for a period of one year from the
date of shipment and all products are free of visual defects and missing parts for a period of 30 days from the date of shipment.
If a product was damaged during shipping or the order is incorrect, you must notify us within 2 days of receipt.

    Shenzhen OK Smart-Lcm Photoelectric Co.,Ltd is a high-tech company who run display equipment research, produce and sales, with most advanced technology and strong strength. Shenzhen OK Smart-LCM Photoelectric Co.,Ltd owns their independent producing center-Jiangxi Huaersheng Technology, serving large-scale enterprise within China and outside China.
    We set several department, including vehicle dept.Intelligent software dept, mono LCD dept, TFT LCD dept and OLED dept. We also have Beijing, Shenzhen, Shanghai sales office, and Beijing, Shenzhen R&D center, factories in Jiangxi Wanzai.Our LCD, LCD module, TFT LCD, PMOLED, AMOLED and flexible LCD spreads around the world. Our producing capacity can reach over 2 billion RMB a year.
    We own many high-tech producing equipment, including incision,cleaning, grinding and patch, CFOG bonding, automatic glue spray, full plying-up, backlight assemble, product test. With several years development, We owns many Panasonic full-automatic equipment, and cooperate with all those panel factories. We offer LCD display technique to many Chinese vehicle factories like BAIC group, SAIC group, form our own full industry chain. We have cooperation with those famous enterprise inside or outside China, like Skyworth, Bosch China, SouGou, Foxconn.
    So far, our products cover industrial control digital readout, vehicledisplay, business display, electronic end, medical equipment, intelligent home.
     OK Smart fellows will keep creative mind and keep technique update. We will stand on the front of the era of science and technology with our newer/better/stronger technique. We will serve every customer with high quality and advanced technology.